Services
What we do
We follow best practices and techniques to deliver professional & proactive IT Support & Services
Data Governance
Meet business goals by elevating your data & workflow through better Data Governance. Click here
Cloud Enablement
Scale-up your IT infrastructure with our multifarious cloud computing services.
Click here
Digital Transformation
What can we do for your industry with our Digital Transformation services? Click here
Big Data Analytics
Turn complex, huge volume of data into actionable insights for taking faster & better decisions. Click here
Data Management
Enterprise Data Services
Create endless possibilities with data
With a decade of experience in providing Data Management services to clients, the IT Shoulders is committed to offer a range of state-of-the-art Data Warehousing & Data Management services to our valued customers. Backed by team of highly skilled, experienced developers & data architects, we are able to extend our services using the most cutting-edge technologies. Our data services are driven by the key data management techniques such as Data Integration, Data Governance, Data Quality & Profiling. We follow a structured process of development and ensure timely project delivery. Our expert team will understand what data you possess, where it is distributed and how it can be leveraged through a spectrum of available tools & techniques. The synergy between the development & QA team brings out the quality product with agility.
Data Modeling
A Crucial step in Database Design
Data Modelers at IT Shoulders focus on strong data model approach to provide organizations with tailored, business-specific Data Modelling solutions which creates effective data models that adapts well with the changing environment. We help you to analyze data objects and their relationship to the other data objects to find the best structure to yield optimal results.
Be confident on consolidating data accurately from numerous data sources with interrelationships through the following data warehouse modelling techniques,
- Conceptual Data Model
- Logical Data Model
- Physical Data Model
Data Integration (DI)
Clear up complex ETL challenges without a hit
We have elite data specialists along with the unique Data Tool to provide a unified view of consolidated data. It involves extraction, transformation and loading data from disparate sources using niche technologies to centralized data repositories like MDM Hub, Big Data & Analytics Hub. In this way, you can enrich your data by reducing DI complexities and achieve a single point of access to all your data before it gets ready for analysis.
Master Data Management (MDM)
Centralize Critical Data as a Single source of Truth
Enterprises generate all types of data including transactional, non-transactional, analytical, referential, hierarchical, meta data and so on which are critical to their business operations. When their data grows, there will be a chance for error. This uncertainty in accuracy can be effectively managed by deploying MDM solutions. We help enterprise to simplify the implementation of Service Oriencted Architecture (SOA) with our MDM services, so that, they can gain more control of their data such as accuracy, uniformity, consistency, accessibility and stewardship.<br>
Our MDM consulting services addresses the following business challenges,
- Supply-centric MDM
- Enterprise-centric MDM
- Customer-centric MDM
Data Quality (DQ)
Clean & Get more from your data
Rectify your daunting data issues such as formatting, normalization, missing or misplaced data, incorrect data, duplicates etc. and deliver trusted, relevant & reliable data across the organization through DQ rules and processes combined with our Data Hygiene Framework. Our squad look for inconsistencies and anomalies by identifying
- Missing or unusable data
- Data stored in a non-standard format
- Data gives conflicting information
- Incorrect data or Data which is out of date
- Duplicate records
- Data which are not-referenced
Data Governance
Manage your Most precious & complex - Enterprise Data Assets
Don't confine your data in Silos; Let it breathe
Quickly realize & unlock the value of your data and share it across the enterprise through our Data Governance services. Data is created, consumed and passed throughout the organization and the data which is understood, properly analyzed and managed well, fuels the insights and yields better results.
IT Shoulders which is adopting “Data First” philosophy, extends support to help you improve & regain control of your data throughout your organisation in line with your own governance policies and we ensure that the data is managed efficiently in a standardized format, so that the data can be accessed whenever needed.
Data Breaches put you in severe Data Risk
Digital Weakness induces irreparable damage to brand reputation
The ever proliferating digital marketing technologies, excessive usage of private information along with the lack of governance pave a path to severe risk that interrupts the normal business continuity and eventually ends up with harsh penalties & litigation for non-compliance. Remember that nearly 70% of all stored data has no legal, regulatory or business value & one of the toughest challenge the industry is facing is keeping the analyzed data & valuable insights safe & secure.
The perpetual sprouting of data privacy regulations & the increasing risk of data theft have made Data Protection an unavoidable part of any data-driven businesses. Data Protection & Privacy can be viewed from three perspectives namely – legal, data governance & technology. We have to assume that attacks will occur at any point in business and be prepared for that. IT Shoulders understands all these risks & assists you in detach from all the bottlenecks.
Taming Data Deluge
Determining Data Quantity rears Quality insights
Unprecedentedly, now a days, enormous amount of untapped or unused data being stored with unusual speed in repositories are now surpassing the limit of organization’s ability to manage & those are very difficult to analyze. Such data is called as Data Deluge or Dark Data why because they are inactive & incoherent. We help the business which are suffering by these dark data by enhancing data governance policies, retrieving the right amount of data that ultimately saves a lot of money in their bag and also by improved data transforming, cleansing, validating & stewardship processes.
Data Lineage - An ineluctable ingredient in Data Governance
Reduce data uncertainty by tracing the lineage
If we want to get more out of our data, then we need to have Data Lineage at our hands. That is, realizing what data we have, where it moves over time, where it dwells and from where it is rooted – along with the understanding of its quality & what value it is adding to the organization.
The 5W's of Data Lineage
- Where & How data lineage?
- Who is using the data?
- What does it mean (Data Dictionary/Glossary)?
- Where does it exist and where does it come from?
- When was it captured & how did it change over time?
- How is being used & how is it related?
IT Shoulders offers you a full visibility into the lineage of your data. The Metadata Manager measures data lineage across several platforms that includes Hadoop and NoSQL where the users can have graphical representation of the complete flow of critical data and its dependencies. This helps in tracing errors back to their sources during the time of auditing.
Sufficient Governance in place -
- Makes data Complete & Consistent
- Improves data quality & data accuracy
- Enables better decision-making
- Offers incredible operational efficiency
- Readily available to those who need it
- Sticks with the regulatory compliance
- Boosts financial performance by maximizing profits
Poorly Governed Data will result in
- Makes organization inability to access required information
- Inconsistency in reporting metrics
- Fail to adhere with compliance [such as GDPR]
- Uncertainty in data accuracy
- Expensive aging systems
- Perturbs operational agility
Evade Chaos with Complete Governance
A continuous process for delivering High Quality data
IT Shoulders offers appropriate blend of governance that ensures complete, correct, clear, reliable and therefore high quality data for taking managerial resolutions. This cannot be achieved in a single iteration and hence needs a continuous governing operations.
Consulting
Reviewing / Defining policies, frameworks, processes to implant or invigorate data governance along with industry standards.
Workflow Management
Make use of rule based workflow for managing data properly
Metadata Management
Discovering metadata from various connected data sources ensuring consistent information about data with proper lineage.
Master Data Management
Centralize critical data for stability & authenticity by ensuring standard master data
Security & Privacy
Safeguarding data from outside threats & comply with privacy laws governing the collection of & use of personal data.
Data Quality Management
Ensuring appropriateness of data for your enterprise
Cloud Enablement
Bon Voyage to Cloud-Centeric World
Power-up your digital businesses with enterprise-class Cloud services & become a fast growing company.
Business Benefits of going Cloud
Scalability
Cloud architecture can be scaled-up during the time of traffic spikes and shrink back to normal when it is not.
Disaster Recovery
Ensure uninterrupted business with High availability services upto 99.9% of server availability that enable rapid recovery of your IT infrastructure & data.
Zero Maintenance
Maintaining the equipment and upgrading are the responsibilities of a cloud service provider resulting in reduced upfront costs.
Great Cost Cutter
By the long-term usage with less capital investment, pay-as-you-go, lower energy bills, no maintenance costs, reduced workforce, redundancy & fewer downtime, the companies can spend little & reap benefits out of it.
Productivity
Cloud is a pool of shared resources that enables you to sync up from anywhere, anytime - work on documents, shared apps simultaneously, maintain records & take version control - everything in real-time.
Security
Keep your data safe through strong safeguards such as Network Firewalls, VPC & TLS across all services while meeting the compliance to achieve the highest standard of security - all at a lower cost.
Going Public Cloud with IT Shoulders
Virtual environment having a pool of shared physical resources
The Public Cloud becomes increasingly an essential part in enterprise IT operations where speed, flexibility of usage and cost cuttings are essential. Public cloud gives an easy access to IT infrastructure resources whenever they need them. We offer complete cloud services tailored to your requirements where you can use for storing, managing and processing data as well as applications on cloud. If you struggle to choose the right public cloud service provider, then we help you in identifying one that appropriately suits your needs. This means our support extends throughout your cloud journey thus by reducing complexity and associated risks. We follow best practices and offer our supporting services for the public cloud giants like AWS, Microsoft’s Azure and GCP. These three big players offer vast storage capacity & computing power. The physical resources offered by these giants can be accessed over a public network (the Internet).
Solution Highlights
Cloud Backup & Recovery
Data loss is irrevocable in the event of disruption or disaster where it leads to penalties, mandatory consumer remediation and spoils company reputation. Cloud service providers offer backup services while IT Shoulders takes ownership in managing those services. We follow best practices to recover data quickly from a downtime event by establishing recovery objectives, conducting regular backups and regularly testing backup procedures at the same time adhering to the regulatory and compliance standards.
Cloud Transformation
Assisting migration with zero business impact
Many forward thinking companies make use of cloud to streamline their processes, gain visibility and minimize costs by avaoiding huge upfront capital investments and they only pay for what they use. According to Gartner’s estimation, revenues from cloud computing is expected to reach $250 billion by 2020. Keeping this vision in our core, IT Shoulders help organizations to transform to cloud smoothly and hassle-free. The transformation can be anything like moving data from on-site servers to cloud or any other hosted environment, cloud-to-cloud migration and it can be achieved through the following three step processes,
Services we offer
- Cloud consulting Services
- Cloud Migrating Services
- Cloud Managed Services
Cloud Services for Salesforce
Take your Sales & Marketing activities to the next level
IT Shoulders has a good competency on Salesforce cloud implementation and customization for global customers to increase sales, boost productivity or improve customer service. Our services cover full-spectrum of Salesforce that includes sales, service, marketing, social management and other solutions such as quotes and campaigns. We excel in enabling integration with backend, ERP systems, BI applications, web services, middleware platforms and ETL tools.
The following are the benefits that a customer can reap after implementing Sales, Services & Marketing Cloud in their business,
- Sales cloud implementation enables customer to increase revenue by closing more deals quickly and the business is able to see its crucial sales information. They can also get more leads by tracking customer interactions and marketing automation.
- Through service cloud implementation, business can resolve cases faster and assures a better relationship with its customers.
- Marketing cloud implementation enables customers to elevate their marketing efforts through marketing automation & generates greater leads and thus accelerates ROI.
We also extend our services to various AppExchange products available in Force.com eco system such as,
Digital Transformation
Big Data Analytics
Our planet is witnessing the data as a new form of currency and sudden explosion of data is being generated as a result of consumerization of IT. A large number of corporates grapple with the increasing volume of data being popped out from various digital platforms. Translating data into meaningful information becomes a key to remain competitive in volatile, uncertain, complex & ambiguous business environment.
Big Data is not a buzzword, it is ubiquitous. The traditional data processing software are inadequate to deal with large & complex data sets. Therefore, big data requires specialized tools & software to ingest, clean, manipulate, extract & transform operations. Companies should have a solid framework planned strategically in place, to uncover the actionable insights from data whose volume, velocity variety & veracity change so rapidly. Companies fail to shine when they lack to add the Big Data’s 5th V: VALUE to their business.
Since the world is connected more & more, it is generating a huge chunk of 2.5 Quintillion (2,500,000,000,000,000,000) bytes of data every single day. Ninety percent (90%) of the world’s data has been created in the last two years alone. This massive amount of data demands a specific systems & tool sets to process it.
The sources for big data can be file archives, documents, business transactions, social media, web, data storage, log data, sensor data from IoT devices, GPS & other satellite systems, Point of sales data & emails etc.
Our Big Data & Analytics services are tailored in such a way to meet the customers’ demands by ensuring faster and valuable insights for business growth and we are specialized in adding highest value to our clients. The outcomes have facilitated companies in enhancing their overall process, resulting in a better understanding of their customers from obtaining instant clarity to their data that not only lower operating costs, also steer them to identify future opportunities, hidden threats and improve quality.
Our Capabilities
BI & Analytics Offerings
Do you have accurate information for taking sharper decisions?
Your data is not existing for just viewing purpose; instead, it is there to maximize your potential for success when we uncover its true value. When the big data is united with high-powered analytics, the answers are obtained almost immediately from the colossal amount of data and that allows the business to look for new opportunities resulting in cost cuttings & happy customers. Also, the business can find it easy to accomplish things such as,
1. Significant advantage over their competitors
2. Good relationships with customers
3. Improved decision making
4. Reduced risk and cost
5. Quality and consistency
6. Excellent access to data
7. Increased production and operational efficiency
8. Safety and adherence to compliance
9. Better understanding of customer needs
10. Instant processing of data in real-time
What analytics services do we offer?
Discover the services that enhances future of your business
IT Shoulders helps clients to convert enterprise data into actionable insights and resolve business analytics challenges ranging from ideation to implementation. We develop a BI strategy, analyze raw data, design and implement BI logics to harness the opportunities from various RDBMS databases (SQL Server, MySQL, Oracle, IBM).
Our centralized reporting services involves developing a robust BI environment for our clients. Depending on requirements, we help to choose the right BI technology, developing a data warehouse, constructing ETL jobs, all sorts of data cleaning, designing OLAP/ROLAP cube and finally building simple, interactive and customized dashboards with quick deployment to manage their business.
With our Data visualization portfolio, we make tailor made reports aligned with business needs, unlock the hidden information vividly through different types of stunning visuals such as bar charts, pie charts, trend lines, heat-maps etc. besides ensuring the security of the reports by setting user roles.
Our BI experts audit your BI environment and they perform data validation, health checks along with performance testing to find whether it meets the business requirements and suggest if any improvements are needed.
Our clear and concrete BI services offer,
- Trend analysis
- Sales forecasting
- KPI and Balanced scorecards
- Business performance analysis
- Scheduled and Real-time analysis
- Sentiment analysis
- Customer behavior analysis
- Financial reporting and Consolidations
- Operational improvement and Optimization
- Market research and Brand analysis for stabilization
- Sales strategy and marketing initiatives
- Cost and spend analysis
Some BI Recipes
Take a peek into some of our stunning visuals
Quality Assurance
Confronting & Controlling Bugs is a Challenge
We assure you a glitch free software / product
History has a numerous footprints of software disasters such as Natwest & Royal Bank of Scotland where millions of accounts were not able to be accessed and couldn’t withdraw the amount. All that happened was due to the glitches which could’ve been prevented with effective testing in place. So, testing becomes a strategic priority to companies of all sizes.
IT Shoulders help organizations in QA / Testing by expanding their use of manual and automation tools and strategies. We offer a full range of testing & Quality Assurance services for Desktop & Mobile applications that uses a combination of manual & automated testing. We integrate our test engineers in every project we work with who can test applications from every aspect, to ensure the deliverables meet the Quality standards. Another approach is to deploy a dedicated QA team who are allowed to tie-up with a single project and collaborate with the clients directly to offer them a friction-less experience. We have a fertile ground for our QA team to learn & develop their expertise.
Swift through Agile testing
Scrum teams achieve greater velocity of test coverage with quality
Our testing strategy comprises of various testing techniques and methodologies to simplify the testing process and enhance the testing effectiveness. Agile testing process breaks projects into chunks with series of iterations which ensures a small release of software. Focus is laid on iterative development and delivery while resolving the bugs and defects within the same iteration.
Unlike waterfall model where testing activities are carried out at the post deployment, the agile testing delivers a dynamic and productive approach in which the testing will be carried out through out the development phase on a regular basis. Daily stand-up meeting and sprint retrospective after the completion of each sprint is an integral part of agile testing that helps in identifying issues in advance.
Our Modus Operandi
Learn how we operate
Oftentimes IT industry faces problems like risks associated in releasing a product to market & hardships on dealing changes in the requirements. To alleviate this, IT Shoulders lean heavily towards Agile & Scrum based workflows.
- Requirement analysis
- Defining key points
- Test case analysis and designing
- Test implementation
- Cross code review by team members
- Result analysis and accountability
- Continuous integration and monitoring
- Code maintenance and Support
Our approach emphasizes early testing, predictability, clear communication and detailed reporting. Plus, we follow industry’s best practices in all of our testing services to minimize production defects and that will assure you operational efficiency & give you guaranteed ROI.
The automation testing enables agility since it eases the several iterations of testing product features. Our skilled team having hands-on experience across a range of automation tools including: Selenium, Protractor, Cypress, Cucumber BDD, Appium, Postman, Jmeter, TestNG etc.
Determination Drives Us
Learn how we transform QA
We have a fair blend of QA team which comprises of well qualified engineers, dedicated project manager, pool of testers & domain experts. We are ridiculously passionate about testing & deliver quality products through our outstanding QA services that encompasses all kinds of manual & automation testing. We make use of best approach, appropriate tools & frameworks to optimize software quality, improve performance & reduce time to market.
Our Testing Recipes
Everything you need for QA in one place
Our wide spectrum of QA services are great for Agile teams. Our test automation frameworks are powered by latest tools and technologies available in the market. We verify all the functionalities of your application and make sure that it works as per the behavioral requirement specifications.
- Functional or Manual Testing: Regression, Smoke, Risk- Based Test, Exploratory, Web & Devices
- Automation Testing
- User Interface (UI) Testing: GUI, usability, navigability, cross browser
- API / Microservices Testing
- Acceptance Testing
- Performance Testing: Load, Stress, concurrence & performance
- Database Testing
- DI/ Big Data / ETL Testing
- Data Quality Validation
- CRM / ERP Testing
- Security Testing
- Unit Testing & Continuous Integration
- QA Audit & Process improvement
- Localization Testing
- GET in touch with us
General Queries!
Is IT Shoulders a managed service provider or a break-fix business?
IT Shoulders is a Managed service provider and proactively engage and solve challenges before they turn into monstrous problems.
Wouldn't be better to have an in house full-time employee rather than a working partner from outside?
Though there are advantages of having an in house employee, there are still some disadvantages that can be considered –
Expense, absences, may not be up to date in tools and technologies – so lack of skills, high rate of employee turn-over etc.
Licabo dolore mollis hic cum gravida!
I am item content. Click edit button to change this text. Lorem ipsum dolor sit amet, adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Licabo dolore mollis hic cum gravida!
I am item content. Click edit button to change this text. Lorem ipsum dolor sit amet, adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
Location
1973 O'Toole Way,
San Jose, CA 95131, USA
Working Hours
09:30 AM - 06:30 PM
Monday - Friday
Phone Number
+1 (510) 861 - 9629
